Customer Services Advisor

Updated: March 03, 2024 09:22 AM GMT

Full-time Job in Arnavutkoy, Istanbul

DHL Express Türkiye

Arnavutköy, İstanbul, Türkiye

CUSTOMER SERVICE ADVISOR

As a Customer Services Advisor at DHL Express, you’ll use your winning personality to connect with customers, exceed expectations and directly contribute to improving people’s lives. You’ll be able to simplify complex issues to create helpful solutions quickly – and be supported by competent colleagues and the latest technology.

Join our talented global network to influence the future of logistics!

IN THIS JOB YOU WILL:
• We are insanely customer centric, you will handle to incoming calls to Customer Services Center professionally by understanding customer expectations and providing maximum customer satisfaction
• You will responsible for coordination of international shipment requests from our customers and correctly directing them to the Operations teams
• You will be international specialist; so will inform our customers about foreign trade documents, procedures and international trade rules when they request making an international shipment
• We serve... More Detail