Customer Program Manager

Cisco

Garching

While reading our job description, please remember - we understand from experience that not ticking every box on the skills sections stops many from applying. You should apply if you feel you are the right person for the job and have the ability to learn and deliver results.

Who You'll Work With

As part of Cisco’s Customer Experience (CX) organization, the Customer Program Manager (CPM) takes ownership for the Service delivery to Enterprise customers in Germany. The purpose of the CPM is to be the single point of contact for Cisco Services, positioning and implementing valuable customer outcomes, improving results and crafting a simplified customer experience. The CPM drives customer happiness, account growth, handling customer deliverables and partnering with Sales.

You will collaborate with the Solution Architect, Customer Service Executive, Operations Manager and Project Manager to ensure the highest level of client happiness together with the Service Delivery Team.

What You'll... More Detail

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