Manager, Interactive Voice Response (IVR)

Entergy

Yellville, AR

Manager, Interactive Voice Response (IVR)

Date: Mar 20, 2024

Location: The Woodlands, Texas, United States

Company: Entergy

Posting End Date:

Work Place Flexibility: Hybrid

Legal Entity: Entergy Services, LLC

This is a hybrid-based position and can be located in Entergy's Service Territory (Texas, Louisiana, Arkansas, or Mississippi). Relocation assistance may be offered for candidates.

Job Summary/Purpose

Internally classified as "Mrg, IVR Digital Product Owner," The Manager, Interactive Voice Response will be responsible for developing the vision and strategy of our Interactive Voice Response solution in support of Entergy’s contact center transformation. The successful candidate will have direct oversight for the end-to-end delivery of this platform, optimizing for call containment. This individual will also work very closely with cross-functional teams across Entergy’s operating companies to understand the innovation, or system improvements, needed to reach our... More Detail

Apply Now

Similar Jobs

Companies Hiring in Yellville, Arkansas

State of Arkansas

NOAA: National Oceanic & Atmospheric Administration

Entergy

US Navy Reserve

Baxter Health

H&R Block

Arkansas Department of Transportation

Fusion Medical Staffing

Host Healthcare, Inc.

H&R Block

sonic, Sonic

TLC Travel Staff

The VET Recruiter

Premier Healthcare Professionals

Home Instead

FBI

SkyBridge Healthcare

FBI

CenterWell Home Health

Taco Bell