IT-Software - Systeme/Design

Updated: March 22, 2024 02:02 AM GMT

Full-time Job in Maputo

Raxio Data Centres

Maputo

Your mission
• MUST be reachable 24/7 to respond to emergencies in a timely manner.
• Completing routine visual inspections on critical data center equipment.
• Identifying potential faults proactively.
• Troubleshooting various facility systems systematically.
• Troubleshooting promptly to diagnose mechanical, electrical and network system failures and working with contractors to quickly resolve or mitigate interruption in services.
• Supervising customer installations in the Data Hall.
• Ensuring that all SOPs and guidelines have been followed during installation.
• Supporting the sales team with pre-sales and customer visits.
• Ensuring proper Documentation and Reporting as per SOPs in place.
• Completing NOC shifts as assigned.
• Prioritizing and escalating incidents within SLA.
• Providing support to the NOC through identification, tracking and closure of incidents as per the agreed SLA.
• Coordinating and supervising fibre partner works in the Data Hall and Fibre intake rooms.
•... More Detail