Switchboard Customer Contact Agent

Updated: March 22, 2024 12:11 AM GMT

Norfolk Constabulary

Wymondham

Switchboard Customer Contact Agent (101 First Contact)

Closing Date: Monday 15 April 2024 at 8am

Work Type: Full Time (37 hours) – Permanent

Salary: £24,921 - £27,789 per annum plus shift and weekend working allowances

Department: Norfolk County Policing Command

Location: OCC, Wymondham

Please quote Ref: L3405 on application form

Activities and Responsibilities of the Post

Principle Purpose of the role

The successful applicant will be an enthusiastic person with excellent communication and problem-solving skills. You will be required to administer various computer-based systems such as Computer Aided Dispatch (CAD), Live Chat and Telephony systems.

We are holding a webinar on Monday 8 April, 18:00-19:15 to offer more information about what the role entails. If you would like to attend, please email CCRRecruitmentNorfolk@norfolk.police.uk. Please do not send your completed application and monitoring form to this email address.

Completed application and monitoring form should... More Detail