Operations & Customer Service Specialist (Korean Speaker)

Updated: March 21, 2024 08:06 PM GMT

Full-time Job in Schwechat, Lower Austria

Hyundai GLOVIS Europe GmbH

Schwechat

Your mission

As part of the Operations & Customer Service team in Airfreight, your mission involves:

Operations Of Airfreight Branch
• Dispatch complete transport process including Customs with special focus on 2 party logistics inbound business.
• Effectively communicate with customers, 3rd party logistics service providers, and GLOVIS offices worldwide
• Ensure accurate and timely data entries, client billings, reports, and status checks.

Compliance and Reporting:
• Support and inform supervisor in case of irregularities or customer complaints
• Manage SAP reporting and maintain compliance with internal and external regulations.

Development of GLOVIS Airfreight Business:
• Identify areas for process improvement and efficiency enhancement.
• Build and maintain strong relationships with customers and vendors.
• Actively pursue new clients and implement new business successfully.

Team & Management:
• Coordinate and communicate effectively within the airfreight operations team.
•... More Detail