Property Claims Handler

Updated: March 20, 2024 06:59 PM GMT

Adjusting Appointments Limited

Melton Mowbray

A Claims Handler is required to join an independent claims management/surveying organisation providing building claims solutions on a nationwide basis - you will join a busy and vibrant claims handling team where you will manage your own case load of new and existing property claims. Training and Development of staff are key and actively encouraged.

As a Property Claims Handler, You Will
• Answer incoming telephone calls and deal with incoming electronic instructions.
• Liaise with customers, clients, insurers via the telephone, email and in writing.
• Handle and resolve insurance related technical questions from clients.
• Monitor the progress of new and existing claims within strict deadlines.
• Assess claims in order to ascertain liability and make decisions either accepting or declining the claims within delegated authority levels.
• Handle and deal with appointments and management of third-party suppliers such as building networks, drying/restoration suppliers and flooring... More Detail