Customer Support Executive

JoChaho

Lahore

Job Info:
• Company: JoChaho
• Position: Customer Support Executive
• Region: Lahore, Punjab
• Seniority Level: Mid-Senior level
• Job Type: Full-time
• Industry: IT Services and IT Consulting

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities:
• Responding to customer queries in a timely and accurate way
• Answering incoming customer calls regarding customer orders, complaints, service questions, and general customer concerns
• Responsible for maintaining a high level of professionalism with customers
• Update customer information in the customer services database
• Impact the company’s bottom line by problem-solving and turning frustrated clients into repeat customers
• Identify customer needs and help customer use specific features
• Monitor customer complaints on social media
• Follow up with customers
• Gather customer feedback
• Inform customer about new campaigns & Deals More Detail

Apply Now

Similar Jobs

Companies Hiring in Raiwind, Punjab

Sapphire Fibres Limited

Master Group of Industries

Packages Group

US Group

Fast Cables

umerconstructions

Zumbeel Manpower Services

We Company

Comsats University

TieCodes

US Group

Fulcrum Pvt. Limited

Kohinoor Textile Mills Limited, Kohinoor Maple Leaf Group

NUR International University, Lahore

Titanium Group of Companies

Jawa Foods

Kohinoor Textile Mills Limited

Sapphire

ZA Plastic Industries

Superior University Official