Customer Service Manager

Updated: March 19, 2024 02:06 PM GMT

Bradbury Group

Scunthorpe

Company Description

Bradbury Group is the UK’s largest manufacturer of physical security products, specializing in steel doors, grilles, and cages. Our products are known for their superior quality and impeccable lead times, thanks to our ongoing investment in advanced production equipment and third-party accreditations. With a focus on acoustic, fire, and security solutions, our doorsets are widely used in various sectors such as utilities, government, commercial, education, transport, retail, sports, leisure, and pharmaceutical environments.

Role Description

This is a full-time on-site role based in Scunthorpe for a Customer Service Manager. As a Customer Service Manager, you will be responsible for overseeing and managing customer satisfaction, and the installation team. This includes analyzing customer feedback, ensuring effective communication with customers, ensuring that all installs are resourced correctly and high standards of customer service are applied to meet their... More Detail