Network Services Specialist
Updated: March 18, 2024 12:00 PM GMT
Glints PH
Muntinlupa, Metro ManilaPRIMARY RESPONSIBILITIES:
• Responsible of the delivery (quality, performance, SLAs, processes, documentation) of the Global Network Services for the
• NOC Customers.
• Understand and document the scope of Network services
• This manages the network onboarding projects (post-project hand-over and/or onboarding of new sites) from initiation until completion including scope definition, resource allocation, scheduling and risk management
○ Define and identify risk+mitigation on the adoption process with the network architect, network operations lead and project managers to ensure that the NOC team is able to support post implementation
• Review and track the NOC operations KPIs, analyzing service metrics and implementing improvements as needed to meet SLAs as aligned with the Team lead and COE Head.
• Identify, propose and implement continuous improvement plan of the skills, methodology, performance, processes of the Network team
• Communicate action plans to the client, coordinate... More Detail
Companies Hiring in Muntinlupa, Metro Manila
Verizon
CONCENTRIX Philippines
Logicore Inc.
Capital One
Fluor
Fugro
WNS Global Services
AXA Group
United Parcel Service
John Clements Consultants, Inc
Majorel
Isuzu Philippines Corporation
Jollibee Foods Corporation
UnitedHealth Group
Leechiu Property Consultants Inc
Alorica
SGS
Oona Insurance Philippines
NEKSJOB CORPORATION
Herogram
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