Software Tester

Trimble Inc.

Ulm

Your Title: Customer Support Professional

Job Location:

Our Division

What You Will Do

The primary responsibility of this role is to interact with customers and company representatives across various platforms, including telephone, email, text, chat, and social media. The focus is on delivering exceptional pre-sales and post-sales service. The individual will be instrumental in handling customer requests, processing returns, managing service exchanges, and ensuring up-to-date record-keeping. They will serve as a crucial liaison between customers and the company, ensuring smooth and efficient communication and transaction processes.

Employee Value Proposition (EVP)

This role offers a dynamic opportunity to be at the forefront of customer engagement, providing essential support that directly impacts customer satisfaction and company reputation. The individual will have the opportunity to develop strong communication and problem-solving skills, work with a variety of customer... More Detail

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