Incident Analyst II

Updated: March 17, 2024 01:16 AM GMT

Full-time Job in Sao Paulo, State of Sao Paulo

Global Payments

Campinas, State of São Paulo (+1 other)

TSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year.

We are looking for an Incident Analyst to be part of our Software Applications team, so if you are pur

suing professional development and would like to be part of our amazing growth in Latin America & The Caribbean, apply today and join our award-winning Fortune 500® company!

If want more reasons for choosing us, we can help you:
• Flexibility to work from home
• People centered environment
• Contact with teams from different countries
• Attractive policy of salary and benefits

What Part Will You Play?
• Enters and participates in the scope and impact evaluation of an incident into the corporate ticketing system and Incident Tracking System to document the status and resolution of incidents.
• Annotates the steps taken to reach incident milestones to come up with a technical timeline within the incident... More Detail