Direct to Consumer Assistant

Hess Persson Estates

Napa, CA

PURPOSE OF JOB: This role is responsible for receiving phone calls, emails and managing the customer systems to support the DTC Manager with customer services and events, and implementing a guest-focused email and tele-sales program, delivering relevant communications optimized for engagement, conversion and incremental revenue through up-sell, cross-sell, retention, and managing the customer... More Detail

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