Master Scheduler

Updated: March 14, 2024 05:54 PM GMT

Full-time Job in Ramos Arizpe, Coahuila

Motus Integrated Technologies

Ramos Arizpe, Coahuila

As a Master Scheduler, you will be the primary point of contact for our clients, assisting them with inquiries, resolving issues, and ensuring a positive experience. You will work closely with internal teams to address client needs and contribute to maintaining high levels of customer satisfaction 100% of deliveries and forecasting sales.

Responsibilities

Client Interaction:
• Serve as the main point of contact for clients via phone, email, and other communication channels.
• Respond promptly and professionally to client inquiries, providing accurate and timely information.
• Assist clients with product or service-related questions, issues, and requests.
• Build and maintain strong client relationships through effective communication and problem-solving.

Issue Resolution
• Investigate and resolve client complaints or issues in a timely and efficient manner.
• Collaborate with internal teams to address complex client concerns and ensure resolution.
• Escalate issues to appropriate... More Detail