ITIL Support Specialist

Updated: March 14, 2024 01:02 AM GMT

Full-time Job in Mexico City

Cognizant Technology Solutions

Mexico City, CDMX

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growng environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as ITIL -ITSM Support Specialist

Responsibilities:

- Candidate will be reviewing the request/ask from Business team and work towards creating complex SQL queries and writing customized C scripts to extract data from application database.

- Candidate will collaborate with cross-functional teams to analyze / troubleshoot issues and provide technical support and recommendation for resolution.

- Candidate will be responsible for handling all Production and user reported... More Detail