Front Desk Supervisor
Updated: March 13, 2024 05:41 PM GMT
Full-time Job in Cardedeu, Catalonia
Belmonte Group
CardedeuThe Front desk Supervisor will provide the best in house guest experience to visitors, employees and brands when in our Management Offices. He /She is part of the hospitality team within the space and closely work with all the teams. He / She is responsible to look after all employees request and the daily duties and running of the Offices.
Working to and in support of the Office Manager.
KEY RESPOSIBILITIES:
Supervision of the Front Desk area:
• Follow standards and guidelines provided for the etiquette, tone and language to be used when dealing with guests
• Ensure all internal (staff) & external (brand) enquiries are dealt with efficiently and with a high quality of service
• Taking responsibility for the Front Desk area as first filter for OM
• Lead & supervise the Front Desk area to assure fully develops & performs .
• Delivers consistent service to guests either by telephone or in the offices.
• Create and maintain excellent business relationships with the guests at all times... More Detail
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