DBA

Updated: March 13, 2024 07:21 AM GMT

Full-time Job in Mexico City

Cognizant Technology Solutions

Mexico City, CDMX

Delivery Director

Qualification:
Bachelor's/Master's in Science/Engineering or equivalent

Responsibility:

Business / Customer:
• Work closely with account management/vertical team for customer satisfaction.
• Work closely with internal stakeholders and customer to ensure proper alignment to business objectives.
• Ensure that customers and internal business stakeholders are kept informed about the current status and development of the Engagement / Project in a transparent / proactive manner.
• Establish robust governance and ensure compliance.
• Adhere to SLA compliance and delivery of project status/SLA reports.
• Identify initiate and implement Continual service improvement and transformation plans.
• Ensure data integrity and quality reporting.
• Proactive Risk Management.

Project/Process:
• Adherence to process compliance based on organization/client standards frameworks and tools.
• Ensure that all teams comply with processes as part of service delivery.
• Ensure that... More Detail