Customer Support for Online Video Platform - Italian

Updated: March 13, 2024 06:46 AM GMT

Full-time Job in Macerata, Marche

Cognizant Technology Solutions

Macerata, Province of Macerata

Description Embrace the future Recently' we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world. You will be part of a multicultural team based in Lisbon' where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have. REQUIREMENTS - At least 12 months of direct customer service experience required' preferably in contact centers in a B2C and/or B2B environment - Good communication skills' both verbal and oral - Native Italian level written and spoken communication skills - Minimum B2 Level English Spoken and Written - European Nationality or Portuguese Work Permit - Proactive attitude and strong team-spirit - Be organized and able to learn new processes' concepts' and skills as well as being able to understand... More Detail

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