CUSTOMER SERVICE MANAGER
Updated: March 13, 2024 06:02 AM GMT
Full-time Job in Le Bourget-du-Lac, Auvergne-Rhone-Alpes
Textron
Le Bourget-du-LacJOB SUMMARY:
The Customer Service Manager (CSM) serves as main point of contact with the Customer. Works with the Service Center Team and Technical Service Manager (TSM) to maintain and develop a positive relationship with current and future Customers. Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Service Center Team.
JOB RESPONSIBILITIES:
1. Coordinate and communicate all aircraft issues with the customer.
2. Meets customer upon arrival, reviews work scope with Customer and add squawks as required during arrival debrief.
3. Review warranty programs.
4. Discuss applicable service bulletins, quotes, and flat rates as required by the Customer.
5. Adjust schedule as needed
6. Discuss credit terms and collect prepay or deposits, if applicable.
- Define communications and discrepancy approval process with the Customer throughout visit.
0. Confirm Customer’s schedule and verifies Customer information in database.
1. Provide... More Detail
Companies Hiring in Le Bourget-du-Lac, Auvergne-Rhone-Alpes
Manpower France
TALEXIM
Fidérim
OLYMP'SERVICES
Chambéry-Grand Lac économie
Patriarche. Augmented Architecture
Zone B 52
Réseau Alliance France
Domino RH
METEOJOB by CleverConnect
ATAWEY
INGELINE TECHNOLOGIES
LLORCA CHARPENTE
UIMM
Intence
Jober Group | Recrutement Dentaire et Medical
La Maison Bleue
LES PETITS CHAPERONS ROUGES
AquisIT
CEA
New Jobs Posted in Le Bourget-du-Lac, Auvergne-Rhone-Alpes
Latest Jobs in Le Bourget-du-Lac, Auvergne-Rhone-Alpes
-
Ingénieur Qualité Industrielle Savoie - Haute-Savoie H/F
Akkodis -
Responsable Méthodes et Industrialisation H/F
ATAWEY -
Technicien Pneumatique Polyvalent H/F
ACE EMPLOI -
Architecte Chef de Projet H/F
Domino RH -
Assistant Achat et Logistique H/F
TALEXIM -
Technicien d'exploitation
SULLY GROUP -
Architecte Réseau & Telecoms H/F
GEODIS -
Contract Manager
ENERGY POOL -
Technicien Support Exploitation H/F
AquisIT -
Responsable de structure multi accueil petite enfance (H/F)
LE BOURGET DU LAC