Customer Care Officer

Updated: March 12, 2024 10:29 AM GMT

GFS INFOTECH PVT LTD

Chengalpattu, Tamil Nadu

Customer Care Officer - Chengalpattu

Exp: 1 - 2 yrs | Edu: Any Degree

Package: 12 – 15 K

Skills : System Handling, Customer Acquisition

hrgoodfiveyes@gmail.com

Click to Apply : https://www.expertia.ai/good5s/job/hiring-customer-care-officer-65eefc472ffe743643dfd47c

Qualifications and Skills
• Junior: 1 to 3 years of experience in customer service or a related field
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Proficiency in MS Office applications
• Good typing skills and attention to detail
• Ability to prioritize and manage multiple tasks
• Experience in system administration is a plus
• Ability to work independently and in a team
• Strong organizational and time management skills

Roles and Responsibilities
• Responding to customer inquiries via phone, email, and in-person
• Providing accurate information and assistance to customers
• Addressing and resolving customer complaints and concerns in a professional... More Detail