Senior specialist

HCL Technologies Ltd.

Adair, OK

Job Description (Posting).End-User Support Technician : Job DescriptionBackgroundAs a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness.

This position has frequent contact with end users, peers and managers primarily face to face as deskside support for service requests and on-site problem resolution.

The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department.

The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network, Server and print services.

DescriptionAs an End User Support Technician with Minimum of 5 years technical experience in providing quality services to the end users which includes the following key roles and responsibilities : Provide customer facing end-user support that includesBreak-fix... More Detail

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