Customer Support Executive

IMAST

Indore, Madhya Pradesh

Company Description

IMAST is a technology company based in Indore that provides a comprehensive SAAS solution to improve sales supply chain and manpower management. Their product IMAST360 covers loyalty program, distributor management, sales force automation, lead management CRM, and more. They offer on-ground training and support to ensure swift implementation and have a strong focus on forging seamless connections between businesses and their customers.

Role Description

This is a full-time on-site role for a Customer Support Executive at IMAST in Indore. The Customer Support Executive will be responsible for providing online support, customer service, technical support, and ensuring customer satisfaction on a day-to-day basis. They will also be responsible for creating and maintaining customer relationships to ensure customer retention.

Qualifications
• Customer support, customer service, and technical support skills
• Experience in providing online support to customers
• Strong... More Detail

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