Front Office Associate

Updated: March 11, 2024 12:26 PM GMT

Hyatt Hotels Corporation

Ballari, Karnataka

Key Responsibilities:
• Guest Reception: Welcome guests with warmth and professionalism upon their arrival, assisting with check-in and check-out procedures. Ensure seamless guest experiences by efficiently handling registration processes and room assignments.Candidate having basic knowledge of Opera software will be an added advantage.
• Guest Services: Anticipate and fulfill guests' needs and preferences promptly and enthusiastically. Provide information about hotel facilities, services, and local attractions to enhance guests' stay experience.
• Reservations Management: Handle reservation inquiries via phone, email, and in person, ensuring accuracy and efficiency in booking procedures. Coordinate with other hotel departments to accommodate special requests and preferences.
• Administrative Support: Assist in maintaining front office systems and procedures, including accurate record-keeping of guest information, room inventory, and financial transactions. Handle cashiering duties... More Detail