OUTBOUND COLLECTIONS AGENT (NAKURU)

confidential

Nakuru

The overall objective of this role is to ensure the recovery of debts from clients on behalf of the company via inbound and outbound calls.

Working closely with the Debt Recovery Manager, the outbound collection agent will ensure focused attention to detail and closely monitor the performance of an assigned portfolio within all business segments of the company to achieve communicated targets through daily client engagements.

Commission Based

Location: Nakuru

Salary: KSHS 5,000 PLUS 5% to 10% commission on cheques/recoveries brought in.

Reporting to: Debt Recovery Manager

Key Responsibilities.

• Ensure compliance with the company policies and regulatory requirements pertaining collection and debt recovery.

• Making daily outbound calls to clients as well as occasional visits (on a need only basis) to follow up on payments.

• Demand, and enforce repayment of the assigned portfolio and achieve set targets.

• Negotiating with clients on behalf of the company and coming up with... More Detail

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