Guest Relations Manager

Updated: March 11, 2024 12:59 AM GMT

Contractor Job in Surabaya, East Java

Catalyst

Surabaya, East Java

Responsibilities:
• To communicate with both internal and external customers in a polite and constructive manner.
• To perform duties in a safe, secure manner and ensure the cleanliness, safety and security of guest and working area is maintained to the standards.
• To contribute ideas and suggestions to enhance operational and environmental procedures in the restaurant
• To attend and actively participate in departmental communication meetings and nominated training sessions and take responsibility for personal development.
• To perform any tasks of a reasonable nature as required and requested by a Supervisor or Manager.
• Serves food and beverage to guest according to prescribed service standards and procedures of outlet with emphasis on speed and accuracy.
• Cleans and maintains equipment, tools, fixtures, service area in station assigned.
• Performs any other duties assigned by immediate superior which leads to guest satisfaction and profit for the restaurant.

Requirements:
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