IT Officer - Secondary Sales Help Desk

Tapal Tea (Pvt.) Limited

Raiwind

IT Officer - Secondary Sales Help DeskTapal Tea (Pvt.) Limited, Pakistan

Closely coordinate between Secondary Sales Corporate user & Regional Support team2nd line support for Secondary Sales System Coordination point for Regional Support TeamClosely monitor & trouble shoot complete secondary sales solution include Head office module, distributor module , mobile application , Decision Support System , Mobility and integration between primary secondary system as well as SAP Business Warehouse.Ensure Backup & Maintenance activities at distributorsDeployment , issue tracking & resolution managementControl future / new requirements (Process / Reporting) Change Control Management and Coordination with Secondary Sale vendorUpdate all regional helpdesk for new functionality & control plansTo ensure smooth daily sales operations through DMS & Mobile at

500+ distributors .To conduct training, enforce Mobile & system usability and troubleshoot system errors encountered by Mobile or back office... More Detail

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