Field Service Engineer

Recruitment Solutions

Gijón

At Recruitment Solutions we are looking for a Field Service Engineer for one of our leading clients in the IVD sector. There is the possibility to live in Asturias or in León city, because this will be the main zones of work.

Position summary:

Provide company's clients in the designated Area, Instrument Service and Support. Including but not limited to; installation, de-installation, preventive maintenance, instrument failure diagnostics and repair, instrument service estimates, initial operator training and Instrument modification and upgrade activities

Manage workflow, client interfacing and company reporting tasks in a diligent and timely manner using the processes, programs and systems implemented within the company.

Communicate and interact with other members and departments of the company by providing or requesting such information needed to enable best customer experience, smooth workflow and proper incident reporting.

Key responsibilities:
• Service call programming... More Detail

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