Non-voice Agent Gaming Account | Express Hiring

Updated: March 09, 2024 12:02 PM GMT

Full-time Job in Marikina, Metro Manila

Sapient Philippines Hub

Marikina, Metro Manila, Philippines

One-day hiring process! Earn up to 27k monthly! We are mass hiring for Call Center Agents as prior in our Metro sites!

Position Overview:

This role involves managing customer inquiries, resolving account-related issues, and ensuring an enjoyable gaming experience for users.

Job Responsibilities:
• Assist customers in setting up new accounts, managing existing accounts, and troubleshooting account-related problems.
• Escalate complex technical issues to the appropriate support teams for resolution.
• Document and maintain accurate records of customer interactions, issues, and resolutions in the system database.
• Maintain a positive and professional attitude while delivering high-quality customer service.

WHAT CAN WE OFFER?
• Competitive Salary
• Opportunity for rapid career growth for Top Performers
• HMO with 2 free beneficiaries on Day One
• Shift Schedule (Day shift/Mid shift/Night shift)
• Pioneer, Non-voice, and Easy Accounts Available
• Free Coffee and Biscuits in the... More Detail