Aftersales Manager - Suzuki Auto Gensan

Updated: March 09, 2024 12:02 PM GMT

Grand Canyon Multi-Holdings, Inc.

General Santos City, South Cotabato, Philippines

Qualifications :
• Registered Mechanical Engineer; Requires at least 3 years automotive service experience as either service advisor or parts man
• Understands service process
• Proficient with computer applications
• Able to write business letters / emails
• Excellent customer service, interpersonal, and communication skills
• Results-Oriented; Requires Driver’s License

Job Description :

Assist the Service Manager in Managing all aspects of the Service Department, achievement of set targets, and improving customer satisfaction.

Promotes company image.
• Ensures 100 % achievement of KPI. Analyzes potential and strategizes market penetration. Monitors and ensures that reports and forms required from the Service Department are accurately accomplished and submitted (when necessary) on set deadlines by concerned personnel.
• Vehicle Checklist Repair Order Trouble Diagnosis Worksheet Efficiency and Productivity Reports Comeback Reports QC checklist DPR KPI After-sales marketing... More Detail