Concierge Agent

Updated: March 08, 2024 09:23 PM GMT

Full time Job in Willemstad

Corendon Hotels & Resorts Curaçao

Willemstad, Curaçao

Concierge Agent at Corendon Mangrove Beach Resort

Corendon Mangrove Beach Resort is seeking a dedicated and customer-oriented Concierge Agent to join our Concierge department. As a Concierge Agent, you will play a crucial role in ensuring our guests have a memorable and enjoyable stay at our resort.

Responsibilities:
• Welcome guests upon arrival and provide them with a warm and friendly introduction to our resort.
• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process.
• Provide information and recommendations about local attractions, restaurants, and events to enhance the guest experience.
• Arrange transportation, including airport transfers and car rentals, as requested by guests.
• Handle guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction.
• Coordinate with other departments to fulfill guest requests, such as room service, housekeeping, and maintenance.
• Maintain a clean and organized... More Detail