Operations Trainer – RCM and Benefits

Updated: March 08, 2024 09:13 AM GMT

Neolytix

Bacoor, Cavite, Philippines

Role: Operations Trainer – RCM and Benefits

Department: Patient Access

Job Description and Responsibilities: 
• Delegate & and monitor related targets assigned to each case manager.  
• Coach and mentor case managers to improve productivity and care being provided to patients.  
• Act as the key point of contact between the Neolytix team and the Practice Provider Identify patients for specific case management and/or chronic condition management activities using established screening criteria. 
• Apply nursing processes to actively manage members and achieve integrated health services through coordinated service efforts.  
• Conduct training programs for new hires, refresher courses, and upskilling/cross-skilling sessions based on business needs.  
• Provide guidance to employees during training and help them transition smoothly into their roles.  
• Monitor employee performance during training and assess the results of evaluations.  
• Record employee performance and prepare... More Detail