IT Support Engineer

Updated: March 08, 2024 05:54 AM GMT

Provider Job in Zele, Flanders

In4Matic

Anvers, Belgique

Function

As an IT Support Engineer, you will be part of a team responsible for providing internal support to all employees. The role involves addressing a wide range of user queries and resolving IT issues through phone, remote assistance, and on-site visits to Belgian offices.

Responsibilities:
• First-line support for internal users.
• Immediate resolution of straightforward IT issues; forwarding more complex problems to colleagues.
• Explanation of usage and answering user queries.
• Identification of improvement initiatives.
• Maintenance and implementation of hardware and software.
• Keeping user and support documentation up-to-date and accurate.

Requirements:
• Minimum of two years of experience in system administration.
• Fluent communication in Dutch and English; a solid foundation in French.
• Experience with Microsoft-oriented environments including Office 365, SCCM, Windows 11, Azure, and Active Directory.
• Knowledge of ticketing systems, with experience in ServiceNow... More Detail