Program Manager

Updated: March 07, 2024 05:21 PM GMT

Contractor Job in Gothenburg, Vastra Gotaland County

JSAN Consulting Group

Gothenburg, Sweden

IT Operations Manager/Program Manager

Contract 6 Months

Relevant Experience 5 yrs

Location: Goteborg, Sweden SE (Hybrid)

Job Description:

Minimizing business impact of major incidents is critical to business, ensure that we quickly and efficiently solve any major incidents that affect operations.

Following to meet the requirements for this role:
• Orchestrating the problem management process to solve cross-functional problems and proactively identify and eliminate the root causes of incident.
• Proactive monitoring and analysis of incidents to minimize impact or to prevent major incidents to occur.
• Robust and adapted change management process to secure continuous business operation.
• Contributing to strategic improvements and process optimization of the incident, problem and change processes.
• Training and supporting stakeholders.

Mandatory Skills
• Program/Incident Management
• Stakeholder management
• Reports to management More Detail