F&B Hostess & Experience Maker | InterContinental Cascais-Estoril

IHG Hotels & Resorts

Estoril, Portugal

As a F&B Hostess & Experience Maker, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

A little taste of your day-to-day:
• Guest Service: Ensure the delivery of exceptional guest service by coordinating seating arrangements, greeting, and escorting guests, and addressing any concerns or special requests.
• Reservation Management: Manage restaurant reservations ensuring accurate record-keeping, effective table allocation, and timely follow-up with guests.
• Seating Coordination: Coordinate the seating of guests optimizing table utilization while considering guest preferences, special events, and VIP requirements.
• Front-of-House Operations: Oversee the overall organization and cleanliness of the restaurant's front-of-house... More Detail

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