IT Support Engineer

Updated: March 07, 2024 03:24 PM GMT

Full-time Job in Atherton, England

Computers and Network Consultants Ltd

Atherton, UK

Computers and Network Consultants (Canc) are one of the leading IT Support companies for the UK Travel industry.

Due to continued growth we are looking for an experienced IT Support technical to join our service desk whilst working from Home.

Key Responsibilities
• Providing prompt technical support and troubleshooting assistance to our customers, utilizing available resources to resolve issues.
• Efficiently managing customer inquiries via phone calls, logging support tickets, and ensuring timely resolution.
• Delivering remote support as needed, ensuring seamless operation of our customers' IT systems.
• Handling the, configuration, and maintenance of hardware, including, PCs, and laptops.
• Supporting key applications such as Windows 10 and 11 \Microsoft Office 365 \Microsoft Active directory\DNS\DHCP, Travel Based GDS Software\ Anti-Virus\ VoIP Platform.
• Setting and configuring new users in Office 365, Windows Active directory and configuring new users on customers... More Detail