Sr Analyst (Factory IT Application Support)

Updated: March 07, 2024 12:14 PM GMT

Full-time Job in Nakhon Ratchasima

Seagate Technology

Nakhon Ratchasima, Mueang Nakhon Ratchasima District, Nakhon Ratchasima, Thailand

About Our Group

Global Factory Information Technologies (GFIT) we are global organization that services the IT needs of Engineering, Manufacturing and Equipment Management in Drive Manufacturing company. Our service ensures the operations of a business run smoothly and enables users to conduct their operations. We also develop and maintain the in-house application for production operations.

About The Role - You Will
• Get the user requirement in the role of IT Business Analysis for any new enhancement or any issue related then work with the global development team, review, and release software on the production environment after done for Acceptance Testing
• Follow the ITIL process for any deployment/change, request or incident needs the system tracking in Service-Now and maintain historical records and related problem documentation
• Involve of coordination the business impact analysis (BIA) process within an organization
• Be responsible for the first- and second-line application... More Detail