Customer Service Back-office

Updated: March 07, 2024 09:05 AM GMT

Cargill

Hainaut, Belgium

Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s food ingredients and bio-industrial business, where we anticipate trends around taste, nutrition and safety to innovate and provide solutions to manufacturers, retailers and foodservice companies.

Job Purpose and Impact

As Customer Service Back-office you will support a moderate scale of customer service activities for a single site team, who is located in a very accessible area. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.

Key Accountabilities
• You will process and fulfill customer orders; ensure accurate documentation and ongoing communication with the customer throughout the process.
• Maintain systems and... More Detail