Compliance Coordinator

Updated: March 06, 2024 11:38 PM GMT

Chubb Fire & Security New Zealand

New Plymouth, New Zealand

We are seeking an experienced Compliance Coordinator to join our Operations Support Services team in New Plymouth.

About us

A leading provider of fire safety and security solutions, we at Chubb New Zealand are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST. We are an industry leader and part of the API Fire and Security group of companies.

About the Role

Based in our New Plymouth office, this role is pivotal to Chubb's ongoing success in the Fire market across New Zealand.

Role and Responsibilities:
• Handle all communications, inbound and outbound calls, and emails in accordance with established processes.
• Directly coordinate and plan the daily activities of Field Service Technicians.
• Schedule daily and advance work assignments for technicians, ensuring a first-time fix in compliance with legislated tolerances, SLA's, and KPI's.
• Adhere to national standard processes and customer-specific processes for... More Detail