Customer Success Manager

Shield.

Ramat Gan, Israel

Shield is a global startup, with offices in TLV, NYC, LDN, and LIS.

We’re rapidly growing and looking for another important piece of the puzzle.

Is it you?

As a Customer Success Manager, you will be a trusted advisor of Shield’s customers and helping them achieve maximum value from the Shield’s platform. Sharing new product releases or content relevant to their business. Listen to their feedback to help the Product and R&D team innovate new features. Ultimately, you’re there to ensure that our customers are more successful.

We can’t promise it will be easy, but definitely exciting and most importantly - FUN.

This position is located in Israel and you will report to the Head of Customer Success.

Let’s get down to business:

The opportunity
• Be the 'voice of the customer' and provide internal feedback to maximize customer value
• Perform in person and remote customer training workshops
• Perform Quarterly Business Reviews for customers, with the priority of increasing customer... More Detail

Apply Now

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