Delivery Manager

Squalio

Riga, Lettonie

Squalio Team is in search of an energetic, high-achieving Delivery Manager to manage SAM operations. The primary purpose of the role will be to provide and lead service delivery management operations, and support and oversee clients and service delivery processes. This is an excellent role for a good team player and outgoing individual who enjoys combine technical and soft skills.

Responsibilities

Build positive and productive working relationships with customers for business growth.

Lead the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently.

Coordinate and plan meetings in all stages of service delivery processes.

Serve as primary contact for customer inquiries and concerns, if necessary, provide solutions for raised issues.

Ensure successful communication and information exchange between the involved parties.

Identify and adjust customer needs for products and services.

Participate and coordinate budget... More Detail

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