Travel Customer Service Representative (Dutch Speaking)

Cross Border Talents

Sofia, Bulgaria

Job Title: Travel Customer Service Representative (Dutch Speaking)

Starting Date: April 15, 2024

Schedule: Monday to Friday, 9:00 am - 8:00 pm

Training Period: 3 months in-office training, Monday to Friday, 9:00 am - 6:00 pm

Location: Sofia, Bulgaria
• *Job Description:**

We're seeking a dedicated individual fluent in Dutch to join our team as a Travel Customer Service Representative. Your role will involve various tasks aimed at ensuring customer satisfaction, resolving issues, and maintaining up-to-date information.

Key Responsibilities:

- Answer Inquiries: Promptly respond to customer inquiries via phone, email, and chat.

- Resolve Issues: Address and resolve customer issues efficiently to ensure a positive resolution.

- Update Information: Keep customers informed by providing accurate travel-related information.

- Update Documentation: Maintain accurate records by updating documentation and systems.

- Ensure Satisfaction: Proactively engage with customers to ensure... More Detail

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