Technical Product Support Specialist

Updated: March 05, 2024 07:43 PM GMT

Full-time Job in Kariega, Eastern Cape

Kempston Recruitment

Kariega, South Africa

Introduction

Our client, in the automotive manufacturing industry, is looking to employ a Technical Project Support Specialist for their manufacturing plant in Kariega.

Duties & Responsibilities

• Providing prompt and qualified repair support (repair advice) to the dealership network.

• Timeous repair, analysis, or transfer the vehicles that have been returned to the TSC for diagnosis.

• Flying doctor analysis, diagnosing and repairing vehicle onsite.

• Providing technical support via remote diagnosis to the dealer.

• HV-Supporting, analyzing, diagnosing, and handling electric vehicles when they are in a critical status on-site.

• Minimizing operational costs, covering warranty and goodwill expenses, by ensuring timely and effective development, implementation, and dissemination of information to the Dealers.

• Collaborating on devising field-specific resolutions for product issues reported by the Dealerships, utilizing a range of Quality systems.

• Assessing technical... More Detail