Account Manager Team Lead

Updated: March 05, 2024 08:01 AM GMT

Full-time Job in Ramat Gan, Tel Aviv District

okoora

Ramat Gan, Israel

Okoora is looking for an experienced Account Manager Team Lead to join our team and help us build our Account Management department. As the Head Of Account Management, you will be responsible for ensuring high levels of customer satisfaction, driving continuous post-sales engagement, working with internal teams with a key focus on retention, minimizing churn and maximizing upsell rates that result in continuous renewal and upsell opportunities.

The Account Management team is responsible for building relationships and helping clients increase their workforce management through consultation, education, and support. Ideal candidates will have the ability to drive strategy coupled with a willingness to roll up their sleeves and execute the tactics.

Roles & Responsibilities:

• Managing daily, monthly and annual sales goals

• Be the primary point of contact in driving and leading the Account Managment team

• Take the customer through the client lifecycle to ensure ongoing success

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