QA Manager, Customer Complaint Handling

Updated: March 05, 2024 06:43 AM GMT

Contractor Job in Hellerup, Capital Region of Denmark

Ascendis Pharma

Copenhagen, Denmark

Ascendis Pharma A/S is currently expanding its Quality Systems & Compliance team to be ready for commercial products on the market. This position is therefore a unique chance to join an entrepreneurial company on its growth journey and hold a key role in complaint management, handling complaint processes and establishing training in these processes.

Complaint Management and Quality improvement

As QA Manager, you will become responsible for complaint management and handle complaint processes regarding both marketed as well as development products. Additionally, you will drive QMS training and Quality improvement initiatives. You will join Quality Systems & Compliance consisting of dedicated specialists and report to Head of the Complaint Management & Training team. As you will be working across different sites of Ascendis Pharma and towards CMOs, you will have wide collaboration globally and manage stakeholders at all levels.

Criteria of success in the rolewill be to process... More Detail