Software Support Engineer

Open iT

Lucena, Quezon, Philippines

Open iT provides advanced metering and reporting solutions to help companies and institutions make smarter decisions on managing engineering software licenses.

We are looking for people who want to innovate, achieve, grow, and lead. Experience the rewards and opportunity of working for one of the world's leading providers of software license management solutions.

The Software Support Engineer serves as a subject matter expert on all Open iT products. This role troubleshoots and discovers solutions individually or as a team to Open iT product installation and configuration to ensure an outstanding customer experience. Qualifications :
• Experience in Windows / Unix Application Support
• Customer service experience a plus
• Experience in one or more of the following a plus : SQL server, AD / LDAP, SCCM, SAM metering solutions, Cloud (AWS / Azure)

Preferred Qualifications :
• Bilingual in English and French More Detail

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