Customer Service Representative

The Recruitment Council

Kloof, Afrique du Sud

Are you a dynamic professional with a passion for service excellence? A leading financial services company is on the lookout for a talented Servicing Specialist to join their team

Responsibilities:
• Processing of Service requests and follow ups.
• Management of servicing process from submission to finalisation.
• Quality Checking.
• Handling of escalated queries.

Experience and Qualification:
• Minimum 3+ years experience in the financial services industry, preferably with either an independent FSP.
• Industry related qualifications an advantage.
• Software Microsoft Office 365.
• Exceptional people skills, collaborator.
• Effective, clear communicator strong verbal and written skills.
• Deadline orientated meeting of SLAs.
• Dynamic personality and "can-do" attitude.
• Operationally effective and organised with a strong proficiency with the client and product provider processes and systems.
• Ability to work quickly and accurate execution of tasks.
• Strong critical-thinking and... More Detail

Apply Now

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