Sales Administrator

Herotel

Louis Trichardt, South Africa

Applications are invited for the Sales Administrator position to be based in Louis Trichardt

PURPOSE OF THE ROLE: Sales Administrators provide support for our sales representatives, complete front line and back office administrative functions, and ensures impeccable all-around customer service.

Key Performance Areas would include, but are not limited to:
· Answering incoming sales calls.

· Assisting walk-in clients by taking them through the manual or digital onboarding process.

· Processing all online leads through the digital onboarding process, ensuring accurate information.

· Following up social media leads daily, processing them through digital onboarding.

· Checking availability of Fibre/Wireless connection prior to quotation.

· Site survey bookings for Wireless clients.

· Processing tickets for moves and relocations for Fibre/Wireless.

· Processing tickets for client switches from Wireless To Fibre.

· Booking installation dates with installation co-ordinators.

·... More Detail

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