Customer Service Executive (Inbound Call) - Ampang

Updated: March 02, 2024 04:35 PM GMT

Full-time Job in Ampang Jaya, Selangor

Brandt International Sdn Bhd

Ampang Jaya, Selangor, Malaysia

**Customer Service Executive (Contact Center)**
- Full Time position (1 year contract)
- Training: 1 month including off day
- Probation: 6 months (The contract is renewable or has the potential to be absorbed as a permanent position based on your performance)
- Fix Attendance Allowance : RM200
- Transport allowance for night shift only: can be up to RM200 (monthly)
- Working Location : Ampang Jaya, Jalan Kolam Air Lama. (Near Ampang Puteri Hospital / Behind Ampang Point)
- Working Hours: Rotation Shifts, Monday - Sunday (5 working days & 2 rotational off days)
- Working Time : (Earliest Shift: 8.00am) (Last Shift: 11pm)

(8.00am - 5.00pm, 8.30am - 5.30pm, 9.00 am - 6.00pm, 10.00 am - 7.00pm,

11.00am - 8.00pm, 2.00 pm - 11.00 pm)
• *Summary**
- To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, provide first excellent contact resolution, and perform outbound calls when necessary.
• *Job Descriptions.**
- Providing complete information... More Detail