Front Desk Clerk

Updated: March 02, 2024 04:15 PM GMT

Full time Job in Langford, England

Trust Hospitality LLC

Langford, Royaume-Uni

Position Title: Front Desk Agent Department: Rooms Division Accountable To: Front Desk Manager, Front Office Manager FLSA: Non-Exempt Summary of Position Attend to guests’ needs, including, but not limited to, registration, checkout and cashiering Essential Functions
• Take every opportunity to amaze the guests
• Smile, have eye contact and greet guests immediately
• Maintain a well-groomed, professional appearance at all times, including uniform and nametag
• Actively solicit feedback from guests
• Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
• Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests . Issue key to and control entrance of safety deposit... More Detail