Assistant General Manager

Updated: March 04, 2024 03:26 AM GMT

Contractor Job in Makhanda, Eastern Cape

confidential

Makhanda, South Africa

• Reference: PE004676-CT-1*

Our client in the hospitality sector, based in Grahamstown, seeks to employ an Assistant General Manager. This is a live-in position.
Duties:
• Ensuring operational efficiencies throughout product.
• Drive and sustain superior levels of guest service and guest satisfaction.
• Play a strong role in contributing to the direction and culture of the organisation.
• Training, mentoring, and monitoring of middle management, especially (but not only) lodge and villa managers.
• Play a key role in interacting with guests regularly and ensure that all aspects of a guests’ stay are being catered to, and that pertinent information is transferred to the relevant department heads timeously.
• Contribute to the creation, implementation and monitoring of budgets throughout the hospitality product.
• Communicate courageously, frequently and respectfully with all members of the team.
Requirements:
• Experience in a senior management role within a luxury safari operation... More Detail